Before making a withdrawal
To make a withdrawal, your account needs to be fully verified. For more information about how to verify your account, head over to our verification page here.
We also need to ensure that the email address registered on your bet365 account is valid. To update and verify your email address, please follow these steps:
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Go to the
in the top-right of your screen.
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Select My Account then Contact Details, where you will be presented with the option to update your email address.
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Once you have updated your email address, enter your password, click update and we will send you an email with a link.
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Click the link to confirm the email address is valid.
How to make a withdrawal
Once verified, to make a withdrawal from your bet365 account:
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Go to the
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Select Bank and then Withdraw. Follow the on-screen instructions to successfully request a withdrawal.
Where possible, we will return withdrawals to the same payment method used to deposit funds into your account. If you receive a NPM01 error code when trying to withdraw your funds, click here for more information.
If you have used more than one payment method to deposit, your withdrawal may be split between them. We’ll show you how much is being sent to each payment method on the withdrawal page before you continue.
If you can no longer access one of these payment methods, please Contact Us.
Adding Online Banking details
If you do not have a valid withdrawal method available, or one of your deposit methods cannot receive withdrawals, you may be asked to add your Online Banking details.
To add online banking details
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Select the
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Select Online Banking.
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Select your bank and then sign in.
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You will then be able to withdraw to these details.
If your payment method is not available for withdrawals, the message “Withdrawals cannot be processed using your previous deposit method” will be shown.
If you receive an error message when attempting to withdraw, please ensure your details are correct and your bank account is registered in your name.
If you have checked all of the above and are still receiving an error, please Contact Us.
