Skip to Content

Help Center

How do I verify my Location?

Close
Search
Close

How do I verify my Location?

How do I verify my Location?

How do I verify my Location?

Close

To ensure that you can place a wager and access Watch Live, we will need to confirm your location. This is done using either XPoint or Radar geolocation software. Once your location is confirmed, you will be able to access the products and features available in your jurisdiction.

Location Services

For your geolocation software to work, you will need to ensure that Location Services are enabled.

Location Services are permitted on your device by selecting Allow on the pop-up. Alternatively, you can enable location services by completing the below steps based on your device's software:

iOS

  1. Go to Settings on your device.

  2. Select Privacy & Security

  3. Click Location Services and then toggle this to on.

Android

  1. Go to Settings on your device.

  2. Select Location and then toggle this to on.

Bet Verification

Your geolocation software may verify your location when you attempt to place a bet to determine you're in a licensed jurisdiction.

You will need to download XPoint if you are accessing bet365 through a mobile or desktop browser.

To download XPoint, please follow the on-screen instructions.

Now that you have XPoint downloaded, please select the device you are using if you need to verify your bet.

Mobile/Desktop App

No action is required. The geolocation software will verify your location automatically in the background.

For guidance on how to place a bet, select the link here.

Mobile or Desktop Browser

  • Ensure that you have the XPoint plug-in installed and running on your device to proceed.

  • Upon successful verification of your bet, a white tick and verification message appears, this means your location has been verified and your bet has been placed.

For guidance on how to place a bet, select the link here.

Unable to access bet365's services from your current location

You may not be able to place a bet if you are in a restricted location. If your location cannot be verified, or you are in a location where betting is not permitted, an error message may appear when you attempt to place a bet.

Some locations in your jurisdiction may not permit mobile sports wagering.

More information on this may be found here.

If you wish to discuss this further, Contact Us for assistance.

Was this article helpful?

Thumbs up logo to symbolize positive
Thumbs down logo to symbolize negative rating

We're glad you found this article helpful!

We're sorry this article wasn't helpful. You might find the information you need in these related articles:

We're sorry this article wasn't helpful. If you have any questions please Contact Us.


Related Articles

Can't find an answer?

Contact Us

bet365 uses cookies

We use cookies to deliver a better and more personalized service. For more information, see our Cookie Policy.

Manage Cookies
Essential Only
Accept All Cookies
Manage Cookies
Strictly Necessary

Cookies required to use the website and features you have requested. They provide content, products, and services that you have requested from us. These cookies are essential for the operation of our website. More Details.

Performance

Cookies used to collect information on your website usage. These cookies are used to provide aggregated statistics on visits to our websites. We use these statistics for internal purposes to help us test and improve the performance of our websites and to provide you with a better user experience. Without these cookies, our ability to provide a smoother user experience across your devices may be degraded. More Details

Third Party Marketing/Targeting

Cookies used to deliver ads relevant to you based on your interests. This can include limiting the number of times you see an ad, as well as helping us to measure the effectiveness of any ads that you see. Without these cookies, you will still see ads but these will not be adjusted to your interests. This can include limiting the number of times you see an ad, as well as helping us to measure the effectiveness of any ads that you see. Without these cookies, you will still see ads, but these will not be adjusted to your interests. More Details.

Accept All
Confirm My Choices
Allow Necessary Cookies Only
Live Chat
Are you sure you want to end chat?
Live Chat